Privacy Policy

1. Information We Collect

We may collect the following information during student registration or usage of our services:

• Full name
• Mobile number
• Email address (if provided)
• Academic information (e.g., SSC/HSC results, college, branch)
• Preferred course, class schedule, and payment details

We collect this information to ensure proper admission, student identification, and academic coordination.

2. How We Use Your Information

Your information is used to:

• Process admissions and maintain student records
• Contact you via SMS or phone about classes, exam schedules, or urgent updates
• Provide academic support and service improvements
• Comply with institutional or legal requirements

We do not sell or share your information with unrelated third parties.

3. Use of Third-Party Services

We may use trusted third-party services (e.g., SMS gateways, payment processors) who may temporarily access your data to fulfill their services on our behalf. These providers are contractually obligated to protect your data and not misuse it.

4. Log Data and Device Information

When you use our website or mobile app, we may collect log data such as:

• IP address
• Device type
• Browser and operating system
• Date and time of access

This information is used to monitor service quality and detect unauthorized activity.

5. Cookies and Tracking Technologies

We may use browser cookies or app storage to remember your preferences. You can disable cookies through your browser, but it may limit certain features.

6. Data Security

We implement commercially reasonable security measures to protect your information. However, no method of storage or transmission over the internet is fully secure.

7. Children’s Privacy

Our services are intended for students aged 13 and above. We do not knowingly collect data from children under 13. If you are a parent and believe your child has shared personal data, please contact us immediately.

8. Links to Other Sites

Our platform may contain links to external websites. We are not responsible for their privacy practices. Please review their policies before sharing any data.

9. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our services indicates acceptance of these changes.

10. Contact Us

For any questions or concerns about this Privacy Policy, please contact us at:

📧 info@retinabd.org
📞 +8809677999666